Complaints Procedure & Financial Ombudsman Service

"Many thanks to Rowlands & Hames, especially Gary Baxter who has helped and guided us through our insurances this last year, and problems [claims] when necessary. Your help and support are very much appreciated."... Read more »

Haulage Contractor, West Lancashire (December 2012)

"We have been dealing with Trevor Taylor for many years and have always found him to be most helpful and professional in every way. His assistance in all aspects of out insurance has proved to be invaluable. I can recommend his service to a... Read more »

Motor Engineers & Car Sales Proprietor (December 2012)

"I would also like to inform you that I am leaving next Thursday. I would like to thank you for all your help and hard work that you have supported me with. Your service was incredible and I would recommend you with the highest regards to a... Read more »

Global supplier of electronic banking equipment (March 2012)

"Rowlands & Hames have always provided good advice, and have consistently ensured that my clients and I have appropriate and cost-effective insurance cover in place at all times, regardless of the complexities of the circumstances. Their cl... Read more »

Manchester and Cheshire based Accountant and Director of several independent companies (2011)

"...service from Rowlands & Hames has been exceptional over the years."... Read more »

Director of manufacturing business c £20m - premium £100k+ (2010)

"My associations with Rowlands & Hames goes back 20 years or so. I have always found them exemplary in any advice, claims etc. We recently had what we considered to be a potentially difficult public liability claim with a major client of ou... Read more »

Director of metalwork manufacturing and installation business (2011)

"My small group of care providerships have been fortunate enough to be overseen from an insurance perspective by Gary Baxter of Rowlands & Hames Insurance Brokers. I have found him to be fully sector aware and competent and professional in ... Read more »

Managing Director of a nursing homes group (2011)

"...the [travel] insurance has been fantastic and sorted everything out very promptly for him - his son is still out there with him and [the travel insurer] have covered all of that so thanks very much to them and you and Mike etc for all y... Read more »

Director of major manufacturer (£50m+ turnover) following the heart attack of their member of staff abroad - March 2013

"Many thanks for your assistance, you’ve been first class as always this is why we use professionals like yourselves."... Read more »

Large Electrical Contractor (May 2013)